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FAQ's

What type of Shipping do you use? Shipping is FREE in the USA by the United States Postal Service with a tracking number provided to you for all shipments.   Most orders arrive in 3-5 days in the USA. Orders overseas can take up to 2 weeks depending on Customs in your Country. 

When will my Auralee & Company order ship? Orders are usually processed and shipped within 1-2 business days of purchase.

PLEASE NOTE: Shipping time for Auralee Handmade Jewelry or Handbags will take 7-10 days from the date your order is received because the item has to be Handcrafted just for you.

How do you Package my item? We take great care in packaging your item. All pieces come in a Gift Box for you. We add colorful tissue paper and pretty Silver or Gold loops in case you need to give it as a gift. Of course Gifting yourself is always so much fun as well ;) Expect your purchase to arrive in a Crisp White Bubble mailer as well. Large orders are boxed. 

 Do you have a Money Back Gaurantee? Auralee & Company offers You a 30 Day Money Back Gaurantee! If for any reason you are not satisfied with your purchase, you may return it within 30 days for a full refund of the original purchase price. Please see our Shipping and Returns Section for more information.

Got a Question? Ask us here..


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